Privacy policy
At Manny’s Ceramic Pro Touch, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the information you provide when visiting our website or using our services. By using our website, you consent to the practices described in this policy.
Information We Collect
We collect both personal and non-personal information to provide and improve our services. This information includes:
Personal Information
When you contact us, schedule an appointment, or request a service through our website, we may collect personal information, including but not limited to:
Your name
Phone number
Email address
Vehicle or vessel details (make, model, year)
Billing and payment information
Any additional information you provide when filling out forms or interacting with our team
How We Use Your Information
We use the information we collect for various purposes, including:
Providing Services: To process your requests, schedule appointments, and deliver the services you have requested, including car detailing, ceramic coating, and other services.
Communication: To contact you regarding your service requests, confirm appointments, or respond to inquiries. We may also use your information to send important updates, promotions, or other relevant information.
Improving User Experience: To analyze website usage and optimize the user experience by understanding visitor preferences and behavior.
Marketing and Promotions: With your consent, we may use your personal information to send you newsletters, special offers, and promotional content related to our services. You can opt out of marketing communications at any time.
Transaction Processing: To process payments and transactions securely. We do not store payment information once transactions are completed.
How We Protect Your Information
At Manny’s Ceramic Pro Touch, we take your privacy seriously and implement a variety of security measures to protect your personal information. These measures include:
Encryption: We use encryption technologies to protect sensitive information, such as payment details, during transmission over the internet.
Access Control: We restrict access to your personal information to authorized personnel only, ensuring that your data is handled with care and confidentiality.
Secure Servers: We store personal information on secure servers that are protected by firewalls and other security technologies.
However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:
Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or delivering services. These providers are required to maintain the confidentiality of your information and use it only for the purposes of providing services to us.
Legal Compliance: We may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transactions: In the event of a merger, acquisition, or sale of our company, your personal information may be transferred as part of the business assets. We will notify you of any such transaction and provide you with options regarding your information.
Use of Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files that are placed on your device when you visit a website. We use cookies to:
Remember your preferences and settings
Track website usage and performance
Personalize your experience on our website
You can choose to accept or reject cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.